An assisted-living resident sharing a warm moment with a care professional.
Use case · Assisted Living Facilities

An in-room companion that scales your staff.

Amigo gives every resident a daily, dignified voice companion — and gives your staff a continuous picture of resident wellbeing between rounds. More residents per FTE, without diluting care.
Resident experience

A familiar voice that remembers their name, their stories, their routines.

In their own room

No new device. Amigo calls the room phone or a simple cellular handset. The resident just picks up.

Daily warmth

Predictable morning and evening calls. Reminds them they are known, heard, and part of a routine.

Cognitive engagement

Light memory work, story recall, and gentle conversation woven into the daily call.

Staff augmentation

Your team sees what they couldn't see before.

Between rounds, residents disappear from your operational view. Amigo fills that gap with a continuous stream of structured signals.

Pre-shift resident briefs

A 60-second digest per resident — sleep, mood, pain, adherence — ready for the next shift.

Smart alerts between rounds

Soft alerts on weak signals (low mood, expressed pain) and red flags on critical ones (no answer, distress).

Continuous wellbeing record

Per-resident timeline of mood, engagement, cognition, and complaints — exportable for clinical review.

Capacity gains

More residents per FTE with the same — or better — quality of care. Continuity scales with the system, not staff hours.

Family experience

A weekly report families actually read — and remember.

Adult children are your reputation. A calm, branded weekly report does more for family trust than ten phone updates from staff.

Facility KPIs Amigo moves

The metrics your administrators already track.

KPI
Family NPS

Weekly proof of presence drives measurable lifts in family satisfaction scores.

KPI
Adherence rate

Programmed reminders + confirmation logging raise medication adherence across the facility.

KPI
Staff retention

Caregivers report higher satisfaction when context is delivered before each shift.

KPI
Occupancy / tour conversion

A continuous-care narrative gives sales teams a concrete answer to the "why here?" question.

KPI
Incident lead time

Soft signals (mood, complaints, cognition) surface days earlier than scheduled assessments.

KPI
Auditability

Every call, alert, and access is timestamped and exportable for regulator or clinical review.

Daily engagement for every resident, without adding staff hours
Real-time wellbeing signal between rounds
Branded weekly report families actually read
Earlier detection of mood, cognition, and adherence shifts
Stronger sales narrative for prospective residents and families
Measurable lifts in family NPS and staff satisfaction
For administrators

Pilot Amigo on one floor, one wing, or one community.

Start with a small cohort. We'll size it to your community profile and align the program with your clinical and family-experience goals.